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AT&T's use of Total Quality Management
Title: AT&T's use of Total Quality Management
Category: Literature / English
Details: Words: 1510 | Pages: 6.4 (approximately 235 words/page)
AT&T's use of Total Quality Management
AT&T's use of Total Quality Management
The following is an attempt to analyze AT&T's use of Total Quality Management throughout its
organization. Since AT&T is an elaborately enormous corporation I will focus my study to AT&T Power
Systems/Lucent Technologies. This division of AT&T has been the industry standard for excellence since TQM
was first introduced to the company. AT&T Power Systems has become one the world's most dynamic …showed first 75 words of 1510 total…
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…showed last 75 words of 1510 total…com/cm/att_micro/att_micro1.html]
Byrnes, and Adele Ambrose. "AT&T wins Baldrige Award and Deming Prize in quality coup "
[http://www.att.com/press/1094/941018.chb.html]
Gualt, and Betsy Harrod. "Power Systems is first U.S. manufacturer to win Deming Prize".
[http://www.att.com/press/1094/941018.meb.html]
Dean, Edwin. "Total Quality Management". [http://akao.larc.nasa.gov/dfc/tqm.html]
An Analysis of TQM at AT&T's Power Systems/Lucent Technologies
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