«AztecAmerica is not a crusade. It is simply about bringing to bear banking principles, decision-making tools, technology and proven business solutions in order to increase access and bring down the cost of financial services for Hispanic-Americans. Our primary mission is to bring bank-quality standards, products, services and pricing to a substantially underserved marketplace.»

«[Mayor Ortega said,] Nobody here is against the dispatch center. ... We've whittled it down.»

«We need to acclimate people to opening up checking accounts and using savings accounts and starting college savings plans and things that aren't historically part of the fabric of Hispanic-American life,»

«Help bridge people out of currency exchanges and used car dealerships and payroll lenders and auto lenders and check cashers,»

«Where were they when Mr. and Mrs. Gomez or Mr. and Mrs. Garcia were being charged $40 to wire $100? Where were they when the mortgage companies were charging folks the maximum allowable interest that the laws provide for? Where were they when people were having to spend 10 to 15% of their payroll check just to cash the check. It is not enough to come out and say, 'Here we are. We've hired Jose. He is our Hispanic guy, and so, therefore, you need to trust us and patronize us.' Our entire foundation is built on the promise of dignity and respect in every single relationship,»

«Usually if she didn't see this one employee she would leave ranting and raving. I could see her making gestures and just acting oddly. We never saw her with anybody. She was always alone.»

«Her hair looked like, one time, she cut it with a hacksaw or something.»